Claude Team vs ChatGPT Business for a 10 to 50 person team
Prices, seat minimums, admin controls and data settings for Claude Team and ChatGPT Business from each vendor's pages, plus where Copilot Business fits.
This comparison of Claude Team vs ChatGPT Business is for teams of 10 to 50 people, and every figure in it comes from the vendors’ own pages.
In short:
- The list prices match. A standard seat costs $20 per user per month billed annually, or $25 billed monthly, on both Claude Team and ChatGPT Business. Premium seats cost $100 or $125 on both. These are US prices, checked on 12 November 2026.
- Both need at least 2 people. Claude Team goes up to 150 and ChatGPT Business up to 200.
- Both include single sign-on and domain verification. Neither includes SCIM user provisioning, role-based access or audit logs; both keep those for their Enterprise plans.
- On ChatGPT Business, admins can set how long data is kept. On Claude Team, custom retention is an Enterprise feature. Both say they don’t train on your business data by default.
- For developers, Claude Team includes Claude Code from the same seat allowance, and ChatGPT Business includes Codex.
- If you already pay for Microsoft 365 Business, Copilot Business costs $21 per user per month on an annual plan or $25.20 monthly, on top of that plan. We haven’t tested it.
Claude Team vs ChatGPT Business: which fits your company?
| Your situation | Start with | Why |
|---|---|---|
| You run on Microsoft 365 Business and keep files in SharePoint and OneDrive | A Copilot Business trial | It works inside Word, Excel, Outlook and Teams, and answers from work files each person already has permission to open |
| You run mostly on Google Workspace | ChatGPT Business or Claude Team, decided by the task test below | ChatGPT Business lists a Google Workspace connection. Anthropic’s Claude for Google Workspace page covers Docs, Sheets and Slides but doesn’t say which plans include it |
| Your developers will use a coding agent every day | Claude Team, with premium seats for the heaviest users | Claude Code is part of the Team plan and draws on each person’s seat allowance |
| More than 150 people need a seat | ChatGPT Business, or an Enterprise plan | Claude Team stops at 150 seats |
| Compliance needs SCIM, audit logs or custom retention | The Enterprise plan of either | Neither Team nor Business includes SCIM or audit logs |
For most 10 to 50 person teams the price is the same, so the choice comes down to where your files live, what your admin needs to control, and which tool does your team’s everyday work better.
How much do Claude Team and ChatGPT Business cost?
Prices per user per month, in US dollars, checked on 12 November 2026:
| Claude Team | ChatGPT Business | |
|---|---|---|
| Standard seat, billed annually | $20 | $20 |
| Standard seat, billed monthly | $25 | $25 |
| Premium seat, billed annually | $100 | $100 |
| Premium seat, billed monthly | $125 | $125 |
| Team size | 2 to 150 | 2 to 200 |
| What a premium seat adds | 5x the usage of a standard seat | More usage than standard, with no 5-hour limit |
| Mixing seat types | Yes | Yes |
OpenAI’s pricing page shows prices in the visitor’s local currency, so check it from the country you’ll be billed in. Its Business page lists no price and points you to sales.
For a 20-person team on standard seats, both come to $400 a month on an annual plan, or $500 a month billed monthly.
What can an admin control in each?
We took this table from each vendor’s pricing page, privacy pages and help articles, and haven’t added screenshots of the admin consoles yet.
| Control | Claude Team | ChatGPT Business |
|---|---|---|
| Single sign-on | Yes | Yes, SAML |
| Domain verification | Yes | Yes |
| SCIM user provisioning | No, Enterprise only | No, Enterprise only |
| Role-based access | No, Enterprise only | Admin roles yes, role-based access controls Enterprise only |
| Audit logs | No, Enterprise only | Compliance API logs Enterprise only |
| Connector controls | Admin controls for remote and local connectors | Admins choose which apps are enabled |
| Usage analytics | Yes | Yes |
| Spend controls | Yes | Yes |
| Custom data retention | No, Enterprise only | Admins can set how long data is kept |
| Data export | The Primary Owner exports the organization’s data | Admins can view, export and delete members’ conversations |
| Data residency | Not listed for Team | Enterprise only |
On Claude Team, only the Primary Owner can run the organization export, though owners can switch on a setting that lets members export their own chats. The export leaves out Word, Excel, PowerPoint and PDF files that Claude created. On ChatGPT Business, workspace admins can see members’ conversations, so say so in your staff policy before people start.
Do they train on your data, and how long do they keep it?
- Claude Team: Anthropic lists no model training on your content by default. Chats stay until someone deletes them, and deleted chats leave Anthropic’s back-end systems within 30 days.
- ChatGPT Business: OpenAI says it doesn’t train on business data by default. Admins control retention, and deleted conversations are removed within 30 days unless the law requires longer or OpenAI needs them to protect its services or others from harm.
- Copilot Business: Microsoft says prompts, responses and work data aren’t used to train foundation models, and admins set retention through Microsoft Purview.
What staff should and shouldn’t paste in is a separate question, which we cover in whether it’s safe to put confidential documents into ChatGPT.
How to compare them on five everyday tasks
Run the same five tasks in each tool, with the same files and the same prompt, and no follow-up unless a task fails:
- Contract summary. Upload a 10-page services contract and ask for the parties, the fees, the renewal and notice dates, and anything unusual.
- Client email from notes. Paste bullet notes from a call and ask for a reply to the client that covers the decisions and next steps.
- CSV clean-up. Upload a contact list with duplicates, mixed date formats and inconsistent capitals, and ask for a clean file back.
- Answer from a shared folder. Connect a shared folder and ask a question whose answer is in one document there, with a link to the source.
- A small script. Ask for a script that renames a folder of invoices by supplier and date, read from the file names.
Mark each one on whether the facts are right, whether it followed the requested format, and how many follow-ups it needed to get a usable answer.
Anthropic’s pricing page lists no trial for Claude Team, so to run the test there, budget for one month of monthly-billed seats, with 2 as the minimum. Use your own files: a tool that does well on someone else’s examples can still struggle with yours.
What do you pay on top of the seat price?
Each seat comes with a usage allowance, and the two vendors handle usage past it differently.
On Claude Team, chat, Claude Code and Cowork all draw on one allowance per seat. A standard seat gets more usage than an individual Pro plan, and a premium seat gets five times a standard seat, according to Anthropic’s pricing page. When someone hits the limit, they can wait for it to reset, or an admin can turn on usage credits, billed at standard API rates. Owners can cap that spend for the whole organization. Group limits are an Enterprise feature, and Anthropic’s usage credits article says per-member limits “aren’t available to every Team organization.” Anthropic’s Claude Code cost docs add that the size of each member’s allowance depends on the seat tier. Team also lists up to $500 a month in pooled API credits. For what a developer seat costs in practice, see Claude Code for teams: cost per developer.
On ChatGPT Business, OpenAI’s pricing page says Business workspaces can buy credits for more access, and that each paid seat adds monthly API credits, pooled across the workspace up to a cap. In November 2026 the page also said that from December, plan usage would share one limit across ChatGPT and Codex.
For a team that mostly writes, summarizes and drafts, the standard seat is probably enough. Watch who hits limits in the first month and move only those people to premium seats.
Where does Microsoft 365 Copilot Business fit?
We haven’t tested Copilot Business. This section comes from Microsoft’s own pages.
- Microsoft launched Copilot Business on 1 December 2025 at $21 per user per month, for businesses with fewer than 300 users.
- On Microsoft’s pricing page, the add-on is $21 per user per month paid yearly, or $25.20 paid monthly. When we checked, Microsoft showed a promotional $18 on annual plans for offers between 1 July and 31 December 2026, for the first year only. Check the page for what applies when you buy.
- It’s only for existing customers with an eligible Microsoft 365 Business plan. Microsoft also sells Business Standard with Copilot at $23.50 per user per month paid yearly, and Business Premium with Copilot at $32.
- Microsoft says it covers Copilot in Word, Excel, PowerPoint, Outlook and Teams, chat grounded in your work data, and pre-built agents. Some features are billed by usage on top of the licence, per the Copilot Business page.
- Copilot only shows a person data they already have at least view permission for, according to Microsoft’s privacy documentation. If your SharePoint permissions are loose, fix them before you switch it on.
If your team lives in Outlook, Teams and SharePoint, run a Copilot Business trial alongside the five-task test before you buy a separate tool.
What should you switch on in the first week?
- Verify your company domain in the admin settings.
- Turn on single sign-on through your identity provider.
- Decide which connectors are allowed, and switch the rest off until someone asks for them.
- Set spend limits before you turn on usage credits or buy extra credits.
- On ChatGPT Business, set the retention period. On Claude Team, decide whether members may export their own chats.
- Name at least two admins, so access doesn’t depend on one person.
- Publish a one-page policy on what staff may paste in. Our AI acceptable use policy template is a starting point.
- After 30 days, check usage analytics and move only the heaviest users to premium seats.
If you’d like help setting either one up for your team, that’s what our team rollout covers.