Privacy policy

Who we are

AppSnare Labs LLP (LLPIN ADC-4299) runs appsnare.com and our booking page at cal.appsnare.com. We are a limited liability partnership registered in India, with our registered office at E2/606, Govardhan Enclave, Sector 20, Kalli Paschim, Vrinda Van Colony, Lucknow 226029, Uttar Pradesh, India.

We decide how the information described here is used. In EU and UK terms that makes us the controller, and under India's Digital Personal Data Protection Act, 2023 the data fiduciary. For anything on this page, including questions and complaints, write to Ayush Sahay Chaudhary, who answers for us on data protection, at [email protected].

What we collect

• When you browse this site. There are no accounts, advertising or tracking cookies. We count visits with Plausible Analytics, which we run on our own server. It sets no cookies and doesn't store your IP address. It turns your IP address and browser details into a code that changes every day, so a visit is counted once without identifying you. We see totals such as pages viewed, the site that sent you, links you followed out of the site, forms sent, your country and your type of device. Cloudflare, which hosts the site, processes your IP address and request details to deliver pages and block attacks, and may set a short-lived security cookie.
• On your own device. Your "Pause motion" setting and your answers to the free workflow check are saved in your browser's local storage so they survive a reload. They are not sent to us. If you choose to email us your result, we receive what is in that email. Clearing this site's data in your browser removes them.
• When you book a call. Your name, email address, any notes or guest email addresses you add, the time you pick and your time zone.
• When you email us. Your email address, your message and anything you attach.

Information you share with us during a paid project is covered by the agreement for that project.

Why we use it

• To reply to you and to hold the call you booked. This is a step you asked for before a possible contract, and our legitimate interest in answering enquiries.
• To keep the site and booking page secure and working. This is our legitimate interest.
• To count visits and see which pages are useful, without identifying you. This is our legitimate interest.

We don't sell your information, use it for advertising or add you to a mailing list.

Who else handles it

• Cloudflare hosts this site, runs our DNS and relays traffic to our own server through its network, so booking requests and visit counts pass through Cloudflare before they reach us.
• Hostinger hosts our email at [email protected]. Our booking system doesn't send emails at the moment.
• Our own server. We run Cal.com's open-source scheduling software and Plausible's open-source analytics on our own server in India. Neither Cal.com, Inc. nor Plausible Insights receives your data.
• The video call. We haven't settled on one video call tool yet. We tell you which one we will use when we send you the link. If you join, that provider's privacy policy covers the call.
• Our accountants and lawyers when they need it, and authorities when the law requires us to share.

Where it is kept

We are based in India, so what you send us is stored and used in India. The EU and UK have not decided that Indian law protects personal data to their standard. When you book a call or email us, you send your details to us in India yourself, and we need them to hold the call you asked for. Booking data sits on our own server in India. Cloudflare and Hostinger may process it in other countries under standard contractual clauses or equivalent safeguards. Ask us if you want a copy.

How long we keep it

• Booking records and emails: we delete them about 24 months after our last contact, unless we start working together.
• Contracts and invoices for clients: as long as Indian tax and LLP law require.

Your rights

Depending on where you live, you can ask us to show you what we hold about you, correct it, delete it, give you a copy, or stop or limit how we use it. Email [email protected]. We reply within 30 days and may ask you to confirm who you are first.

• In the EU or UK, you can also complain to your data protection authority, such as the ICO in the UK.
• In India, you can raise a grievance with Ayush at the same address, and then with the Data Protection Board of India if we don't resolve it.
• In the US: we are far below the size at which state privacy laws apply. Either way, we don't sell or share personal information for advertising.

Security

Every page and the booking system use encrypted connections. Only the two founders have accounts on the booking system and our inbox. No system is perfectly secure. If a breach affects your information, we will tell you and the relevant authorities where the law requires it.

Children

This site is for businesses. It isn't meant for anyone under 18, and we don't knowingly collect their information.

Changes

When we change this policy, we update the date at the top of this page.